ThraceWeb

Order taking & delivery service

An order taking and delivery system with a mobile app: order, assign to a courier and track it to the door.

  • Orders from mobile, desktop or by phone
  • Automatic assignment of an order to a courier
  • Status tracking at every step
  • Product catalogue with variations and options
  • Push and SMS notifications to the customer
  • Sales reports by day, product and courier

Order taking and delivery in one system

For the On The Road delivery service we built the order taking flow and the mobile app: the customer orders, the order is assigned to a courier and tracked all the way to the door. We adapt the same system for restaurants, cafés, supermarkets and shops that deliver.

What it solves day to day

  • No more orders lost on paper slips or misheard on the phone.
  • The courier sees the address, the map and the delivery order on their phone.
  • The customer knows what state their order is in.
  • At the end of the day you see turnover by product, hour and courier.
  • Delivery zones and minimum order values are set per area.

Who it fits

Businesses that deliver every day: restaurants, bakeries, supermarkets, pharmacies and shops with local delivery. It works whether you have your own couriers or use an external partner.

01

Flow

We map how your ordering and delivery work today.

02

Catalogue

Products, options, delivery zones and charges.

03

App

Customer ordering plus a courier app for your team.

04

Go live

A trial period, staff training and support.

Frequently asked questions

Does the customer need an app?

Not necessarily. Orders can come from the website, from an app, or by phone with your staff entering them.

Does it connect to my till or ERP?

If your system offers a connection, yes. We check it at the start and tell you what is feasible.

How much does it cost?

It is quoted per case, because it depends on the catalogue, the number of couriers and the integrations needed. Ask for a quote and we will give you a concrete range.

Get a free website quote

Call us or send a message and we will get back to you right away.